Privacy Policy

At HouseClean Pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services. By using our services, you agree to the practices described in this policy.

 

 

1. Information We Collect

 

We may collect the following types of personal information:

 

Contact Information: Name, phone number, email address, and home/business address.

Service Information: Details about your cleaning needs, such as property size, service type, and preferences.

Payment Information: Credit card or other payment details (processed securely by third-party payment providers).

Website Data: IP address, browser type, device information, and pages visited when interacting with our website.

 

 

 2. How We Use Your Information

 

We use your personal information to:

 

Provide and Manage Services: To schedule and deliver cleaning services, confirm bookings, and communicate with you about your appointments.

Process Payments: To securely process payments for services rendered.

Improve Our Services: To enhance our website and service offerings based on feedback and usage patterns.

Marketing and Promotions: To send promotional materials or offers if you have opted in to receive them. You can opt out of these communications at any time.

 

 

3. Data Sharing and Disclosure

 

We do not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

 

Service Providers: We may share information with third-party companies that provide services on our behalf (e.g., payment processors, email marketing platforms). These companies are only given access to the information necessary to perform their functions and are required to maintain confidentiality.

Legal Requirements: We may disclose your information if required by law, such as to comply with a legal obligation, court order, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners as part of the business.

 

 4. Data Security

 

We take the security of your personal information seriously. HouseClean Pro implements industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

 5. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and capture information such as your preferences and site usage.

 

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

 

 

You have the right to:

 

Access and Review: Request a copy of the personal information we hold about you.

Update or Correct: Request corrections to your personal information if it is inaccurate or incomplete.

Delete Information: Request the deletion of your personal information, subject to legal obligations.

Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

 

 7. Third-Party Links

 

Our website may contain links to third-party websites. HouseClean Pro is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

 8. Changes to the Privacy Policy

 

HouseClean Pro reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect when the changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

 

Phone: ‪+44 7384 193912‬  

Email: info@housecleanpro.co.uk

Address: 85 Great Portland Street

First Floor

London

WIW 7LT